Privacy Policy

When you use ReserveKaru, we may collect the following types of information:

Personal Information: Name, email address, phone number, and other details you provide when creating an account or making a reservation.

Booking Information: Restaurant preferences, reservation dates, party sizes, and special requests associated with your bookings.

Location Data: With your permission, we collect approximate location data to show nearby restaurants and personalize your experience.

Usage Data: Pages visited, search queries, clicks, device type, browser, and IP address collected automatically through cookies and similar technologies.

Communications: Messages, feedback, and correspondence sent to our support team.

We use the information we collect to:

• Process and manage your restaurant reservations

• Personalize your experience with relevant recommendations

• Send booking confirmations, reminders, and receipts via email

• Improve our platform's performance, features, and user experience

• Respond to your inquiries and provide customer support

• Detect and prevent fraud, abuse, and security threats

• Comply with legal obligations and enforce our terms

We do not sell your personal information. We may share your data in limited circumstances:

With Restaurants: We share your name, contact details, and booking preferences with restaurants to fulfill your reservation.

Service Providers: Trusted third-party services that help us operate (e.g., email delivery, analytics, payment processing) may access data as needed to perform their functions.

Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We implement industry-standard security measures to protect your information, including:

• Encrypted data transmission using SSL/TLS protocols

• Secure server infrastructure with regular security audits

• Access controls limiting data access to authorized personnel only

• Regular monitoring for unauthorized access or suspicious activity

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to continuously improving our protections.

We use cookies and similar technologies to:

• Remember your preferences and login sessions

• Analyze platform usage and traffic patterns

• Deliver relevant content and advertisements

• Improve site performance and functionality

You can manage cookie preferences through your browser settings. Disabling cookies may affect some platform features.

You have the right to:

• Access the personal data we hold about you

• Correct inaccurate or incomplete information

• Delete your account and associated data

• Opt-out of marketing communications at any time

• Withdraw consent for location tracking via your device settings

To exercise any of these rights, contact us at contact@reservekaru.com.

We retain your personal information for as long as your account is active or as needed to provide our services. After account deletion, we may retain certain data for up to 90 days for backup and legal compliance purposes, after which it is permanently deleted.

ReserveKaru is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our platform after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or how we handle your data, reach out to us:

Email: contact@reservekaru.com

Phone: 0328 0562360

Address: Lahore, Punjab, Pakistan